DISCLAIMER: Please note that the ‘Upcoming Appointments’ feature of Patient Ally will show you your appointment times only if you have scheduled through the portal. Appointments scheduled by phone or by your doctor will not be visible in your portal's 'Upcoming Appointments' section.
Remember to write down your appointments using your personal calendar. You may also request automated appointment reminders by text or voice call, which will be sent 1 day before your appointment.
If you need to confirm an appointment, you may contact us at (760) 650-2290 ext. 2001 during normal business hours, or message us on the portal.
Contact your doctor
Message us during or after business hours.
See your doctor's calendar for availability, or message us to cancel or reschedule.
UPDATE YOUR INFO
Manage your profile
Keep us up-to-date on changes to your insurance, address, or payment information by messaging us.
We value your privacy
Your information is stored in compliance with patient privacy laws.
If you have forgotten your username or password, use the 'Forgot' features on Patient Ally to recover your information. Note that your username is different from your email address when logging in.
If you are still unable to log in, clearing your browser cache may resolve any issues.
Otherwise, contact us to confirm your information (e.g. spelling of name, email address, date of birth, etc.) is correct, or to reset your enrollment: (760) 650-2290 ext. 2001.
If you are still having difficulty, you may contact Patient Ally's technical support line for assistance: (360) 975-7000 Option 2